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Inspect What You Expect: Operations
Inspect What You Expect: Operations

“Watch the little things; a small leak will sink a great ship.” – Benjamin Franklin This...

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Inspect What You Expect: Human Resources Organization
Inspect What You Expect: Human Resources Organization

“To win in the marketplace, you must first win the workplace.” – Doug Conant In our...

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Inspect What You Expect: Finance Organization
Inspect What You Expect: Finance Organization

“If you always do what you’ve always done, you’ll always get what you’ve always got.” –...

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Inspect What You Expect: Customer Success Organization
Inspect What You Expect: Customer Success Organization

“The faster you can help customers understand and extract value from your product that is in...

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Inspect What You Expect: Marketing Organization
Inspect What You Expect: Marketing Organization

“It is not unusual to do an inspection and find something that needs correction.” – Sharon...

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Inspect What You Expect: Sales Organization
Inspect What You Expect: Sales Organization

Dining out at an upscale restaurant has many perks: excellent service, great food and an atmosphere...

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Thinking Outside The Box
Thinking Outside The Box

“If you can’t change the status quo, make the status quo, change.” – Royce White Expenses...

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Building Up Is About What Is Underneath
Building Up Is About What Is Underneath

“You can’t build a great building on a weak foundation.” – Gordon B. Hinckley In order...

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Is Speed Important In Transformation?
Is Speed Important In Transformation?

“Speed Kills” – Al Davis Speed is highly valued in every pursuit. In sports, it’s the...

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Onto The 2nd Half Of The Year
Onto The 2nd Half Of The Year

“It’s not how you start that’s important, but how you finish.” – Jim George This past...

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How To Make Your Dollars Go Further
How To Make Your Dollars Go Further

“Remind people that profit is the difference between revenue and expense. This makes you look smart.”...

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Do This To Keep Your Business Running Smoothly During Change
Do This To Keep Your Business Running Smoothly During Change

Documentation is a love letter that you write to your future self.” – Damian Conway A...

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Are You Searching For Closure?
Are You Searching For Closure?

“Your problem is to bridge the gap which exists between where you are now and the...

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Embracing the AI Revolution: Transforming Your Business
Embracing the AI Revolution: Transforming Your Business

“Artificial Intelligence, deep learning, machine learning — whatever you’re doing if you don’t understand it —...

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You Never Check A Compass Only Once
You Never Check A Compass Only Once

“Consistency is what transforms the average into excellence.” – Tony Robbins Aligning your growth goals with...

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Fishing With The Wrong Bait?
Fishing With The Wrong Bait?

“There’s a fine line between fishing and just standing on the shore like an idiot.”  –...

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Is Customer Success Even Important?
Is Customer Success Even Important?

“Just as ripples spread out when a single pebble is dropped into the water, the actions...

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Cross Training and The Unrealized Business Value
Cross Training and The Unrealized Business Value

“Knowledge is of no value unless you put it into practice.” – Anton Chekhov In today’s...

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